TERMS & CONDITIONS
CASAS DEL TORO
Policy and cancellation
- All cancellation requests must be made in writing and sent by email to firstname.lastname@example.org
- All cancellations must be confirmed as received by the Hotel Casas del Toro to be considered valid.For changes to reservation dates, please contact us directly at email@example.com
- A 75% refund will be provided if written notice of cancellation is received 30 or more days prior to the arrival date.
- Between 29 and 15 days prior to the arrival date, a 50% refund will be provided if the hotel is able to resell the cancelled room(s).
- Between 14 and 0 days prior to the arrival date, there will be no refund.
- Guests who do not show up on their indicated arrival date will be subject to the full charge of their reservation.
- Hotel Casas del Toro reserves the right to remove any person or guest from the property due to immoral, illegal or disruptive behavior.
- Unregistered guests are not allowed in hotel rooms (registered guests are identified by the guest band provided at check in).
- Leaving early or arriving late does not make you eligible for a discounted stay at Casas Del Toro.
- Check in time is 3:00 p.m. and check out time is 12:00 noon. Failure to comply with a timely check out will result in an extra night charge.
- Please note that Costa Rica is smoke free. By law smoking is not permitted on the hotel premises.
- No animals are allowed in the apartments or on the property in Casas del Toro. If you do not follow this rule you will be fined $150 dollars per day.
- Guests who do not respect these policies will kindly be asked to leave with no refund.
- By submitting your credit card information, you acknowledge agreement of our reservation and cancellation policies.
- Your credit card will be used as a guarantee for your reservation and will be charged at time of check in, or in the event of a late cancellation or no show.
- We do not accept debit cards to guarantee reservations, only credit cards will be accepted.
- Rates are subject to a 13% sales tax.
- All prices are based on double occupancy.
- An extra charge of $20 plus tax will be applied for each additional guest.
- Children under 5 years stay free of charge. Check out time is 12 noon.